We are the first Autism Friendly hotel in Castilla-La Mancha
A place where tranquility is part of the experience
We are the first Autism Friendly certified hotel in Castilla-La Mancha. We have adapted our spaces, services, and way of working so that autistic individuals and their families can enjoy a calmer, more structured, and safer stay.
- Low sensory stimulation environments
- Staff trained in assisting autistic individuals
- Services and menus adapted to different needs
- Clear communication to reduce uncertainty
- Flexibility to adapt schedules and routines
What it means to be an Autism Friendly hotel
At La Hospedería, we believe that each person experiences travel differently. Being an Autism Friendly hotel means reviewing how we welcome, communicate, and support guests, to ensure the experience is clearer, kinder, and more respectful of the sensory, social, and communication needs of autistic individuals.
This approach affects our spaces, the information we provide, the check-in process, and staff training. We aim to reduce uncertainty and stress, and increase safety, control, and well-being for every guest and their family.
WHO IS OUR HOTEL IDEAL FOR?
La Hospedería is a hotel designed to adapt to different ways of traveling. We pay attention to every detail so that those seeking peaceful environments, clear routines, or specialized support can find their ideal place here.
Travelers who need predictable environments
If noisy places, changes in routine, or unclear information are challenging for you, here you will find more serene spaces, schedules explained in advance, and a team prepared to support you without intruding on your space.
Families looking for a peaceful break
We understand the importance of quiet areas, advance information, and flexible options. We help you plan your stay, organize your time, and find the resources that best suit your family’s rhythm.
Associations and groups organizing getaways
If you manage outings with autistic individuals, our hotel offers a single point of contact, clear protocols, and the possibility to adapt menus, activities, and schedules to ensure a respectful and pleasant experience for the group.
OUR COMMITMENTS TO YOUR WELL-BEING
La Hospedería is a hotel designed to adapt to different ways of traveling. We pay attention to every detail so that those seeking peaceful environments, clear routines, or specialized support can find their ideal place here.
Flexibility and understanding
We understand that plans can change. Whenever possible, we adapt schedules, breaks, routines, and specific needs to make your stay more comfortable and manageable.
Accessible communication
We offer advance information about rooms, schedules, rules, and services in clear and accessible formats, and we answer all your questions before your arrival for greater peace of mind.
Aware and trained team
Our staff receives specific training in assisting autistic individuals, to offer respectful, patient, and empathetic treatment, avoiding unnecessary judgments and pressures.
Simple and quick check-in
We simplify the arrival process, reduce unnecessary waiting times, and, if needed, we can pre-check you in and send you detailed information before your trip.
Calm environments
We have created quieter areas with low sensory stimulation, ideal for resting, regulating, and calmly disconnecting, offering a comfortable and unhurried environment.
Adapted gastronomy
We offer clear menus with simple descriptions and visual elements that facilitate choice, as well as flexibility to adapt dishes according to preferences or needs.
WE ACCOMPANY YOU AT ALL TIMES
We want your arrival at La Hospedería to be calm and predictable. That’s why we accompany you before, during, and after your stay, offering clear information, personalized support, and a welcoming process designed to adapt to your needs.
SPANISH VERSION
ENGLISH VERSION
BEFORE ARRIVAL
If you wish, we will send you a guide with photos of the main spaces, indicative schedules, the check-in process, and what you can expect from the surroundings.
DATA COLLECTION FORM
You can tell us your sensory preferences or the routines you need in advance so we can prepare for your stay. Below you will find a data collection form.
ARRIVAL AT THE HOTEL
Upon your arrival, we welcome you in the calmest possible environment. We explain the process briefly and clearly, hand over the key, and remind you of important points (breakfast times, available services, quiet zones, etc.).
DURING THE STAY
We are available to answer questions, adjust schedules, recommend low-stimulation activities in the area, or provide additional resources if any special needs arise.
DEPARTURE AND FAREWELL
We facilitate a smooth check-out and, if you wish, we will ask for your feedback to continue improving our Autism Friendly services and make each visit a little better than the last.
